Privacy Policy

Overview

SkillTech (“we”, “us”) respects your privacy. This Privacy Policy applies to our websites, learning platform, and related services. By using our services, you agree to this policy where permitted by law.

Data we collect

We may collect:

Account data: name, email, password hash, organization (if applicable), and profile preferences.
Learning data: course enrollments, lesson progress, quiz attempts, certificates issued, and support tickets you submit.
Technical data: IP address, device type, browser, approximate location from IP, and cookies or similar technologies.
Payment data: processed by our payment partners; we do not store full card numbers on our servers.

How we use data

We use information to:

Provide, secure, and improve the platform and courses.
Authenticate users, personalize learning, and issue certificates.
Communicate about your account, purchases, and important service updates.
Meet legal obligations and prevent fraud or abuse.
Analyze aggregated usage to improve content and performance.

We may share data with trusted service providers (e.g. hosting, email, analytics, payments) who process it on our instructions. We may disclose information if required by law or to protect rights, safety, and security. If we are involved in a merger or acquisition, your information may transfer as part of that transaction with notice where required.

Your rights

Depending on your region, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You may withdraw consent where processing is consent-based. To exercise rights, contact us using the details below. You may also lodge a complaint with your local data protection authority.

Retention

We retain information as long as needed to provide services, comply with law, resolve disputes, and enforce agreements. Learning records may be kept longer where required for credentials or compliance.

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